 History
Our President, Michael Kerlin, was born into the gas business.
He wasn’t born at our plant, however he may as well have
been. His grandfather, William Hollingsworth, who is legendary
in the gas business had already been faithfully meeting Virginia’s
L.P. Gas needs for many years. Michael saw his grandfather
sell off his plants in Richmond, Woodbridge and VA Beach to
large corporations that were trying to corner the market. He
watched his mother and father, whom he worked for as he grew
and learned every facet of the gas business, work through a
dealership of their own. It was well know that these dealerships
were only temporary. With buyouts and takeovers commonplace
in the industry, dealerships were being terminated all across
the United States. With hard work and strong customer satisfaction
numbers, The Kerlin Corporation, T/A Dixie Gas, stayed strong
from an amazing 17 years, and was one of the last independent
dealerships to transfer on the East Coast. Michael, who refused
to work for the corporate firms, decided to follow in his grandfathers
footsteps. After graduating from Christopher Newport University
with a Bachelor of Science in Business Administration with
a concentration in Finance Degree, Michael formed Dixie Fuel
Company, Inc. He is quoted “I saw that there was a need,
and there would continue to be need, for a reliable gas service,
and I knew that I could meet these needs here locally. I think
everyone deserves a safe, dependable gas provider without getting
taken to the cleaners!”
Now you’ve got him started! (a letter from
the President)
Thank you for visiting us here at dixiefuelcompany.com. I
think you will find this site to be very informative and extremely
beneficial when making any decisions you may be facing. But
again, myself, as well as the rest of my staff, are only a
phone call away so don’t hesitate to call us with any
questions. We pride ourselves on our services so please let
us help you. Speaking of staff, I hope that you will have a
chance to visit the section of this website (contact us) to
look at the staff that I have been fortunate enough to acquire.
They are not only experienced but also they know the value
of satisfied customers. Their core values also include:
- A kind, friendly, working relationship always beginning
and ending with a smile.
- A clean and tidy workstation. They will leave places
that they have worked cleaner than when they got there.
- A safe and secure system. Employees will always provide
a safe atmosphere while at the jobsite as well as providing
an environment that is permanently safe for the future.
- A desire to for customers to be comfortable. Employees
will educate customers on all gases and their systems, and
then require customers to operate systems while observing. (This
makes a big difference, we know that if a customer is not
comfortable with the system or its appliances, they won’t
use them and are of no value to them. So please, if you
ever feel uncomfortable about something, let us
know so we can clear up anything and make you feel 100% at ease.)
- A desire for customers to have economical peace of mind. Employees will explain prices fully, give estimates to the best of their ability, and help with all warranties and guarantees, made by us and appliance manufacturers. Remember 90% of our business comes from our reputation, and/or word of mouth. This is why we can and do offer the best value in products, services, or even better, package plans.
We hope that you can get as excited about getting your new
services as we are about serving you! But most of all we hope
that after our relationship has formed, whatever it may be,
you will tell friends and family about your experience so that
we can serve them as well. Thank you for visiting us and may
God bless you all!
Sincerely,
Mike Kerlin
Owner - Dixie Fuel Company
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